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Astrolabe for Information & Communications Technology s.a.l.
a general overview
Astrolabe ICT was established in 1997 as a total Solution Provider & Systems Integrator for the markets of the Middle East and North Africa.
Over the years, working with different clients in different markets, Astrolabe developed various products and services for the private and public sectors ranging from General ICT consulting services, to software business solutions.
Strategy
Astrolabe has developed a Strategy in the Business Solutions Development Process, taking several statements as Guidelines.
Continuous Investment Human Resources: “Our employees are our most valuable asset”
Astrolabe applies a policy of continuous training and certification. The company’s commitment to the staff and the team members has enabled the management to develop a highly dedicated and competent ICT professional workforce.
From sales delivery to service delivery, all members of the Astrolabe team understand the importance of the Client-Centric approach to the market
Commitment to Research and Development: “investment in R&D is a daily Practice”
Astrolabe employees are actively involved in the R&D process. All staff members invest part of their time to discover new technologies, solutions and methodologies that would help the management in long term & strategic planning.
The management has invested in the development and maintenance of a highly advanced technology infrastructure in order to enable the delivery of state of the art products & services to our customers.
Furthermore, Astrolabe is affiliated with major international technology manufacturers & solution providers to keep up to date with the latest technologies available and required by target markets and prospects.
Commitment to Quality : “Quality commitment is at the core of our culture.”
The quality levels and standards are always set very high and the management is always thriving to achieve further improvements in the corporate quality system and quality policies.
Astrolabe has achieved ISO 9000 and Tick-IT certifications for the scope of Information Systems design, development and maintenance since 1999. And in 2004, the quality System was upgraded to the ISO 9000-2000 standard with the Tick-IT certification.
Today, Astrolabe is set to introduce new ISO standards to our operation; the new standards would guarantee higher service levels to our customers. At the same time, the management has set new quality goals to achieve: CMM level 4 by the end of 2010 and eventually a fully integrated Total Quality System (TQS) by the end of 2011
Business Areas & Target Markets
Our business strategy is to provide our existing & all potential customers with total solutions. We categorize our customers according to 6 different Target Markets. As a consulting firm, our general business services are very broad and cover most business sectors needs.
Business Areas
General ICT Consulting:
Master Planning Strategic Procurement for Information & Communication Systems
Custom Software Application Development:
Responding to clients with very specific business requirements related to a line of their business and industry.
System Integration:
Clients who need to create an integrated MIS with components from different suppliers and technologies, using one prime service provider.
Target Markets
Public Sector and Governmental Entities:
Government Solutions is at the core of our approach. Astrolabe closely follows the national e-Government strategies and initiatives in order to be able to respond to the specific needs of regional governments. Meanwhile, we have developed specific business area expertise in the social services, social security, national compensation systems, national health management and TPO.
Private Sector:
Astrolabe covers the Private Sector in its solutions development services, consulting, and implementation. We always strive to source or build the best solutions to fit to the business needs in the following areas:
Whole Sale / Retail Trading & Distribution
Industry and Manufacturing
NGOs:
We developed the expertise to understand the needs of these types of organizations and to provide services and solutions that are specific to their requirements. So far we have built and delivered business solutions to NGOs ranging from Syndicates, to Chambers of Commerce and Industry, to Charitable and Community Development driven organizations.
Health Care:
Whether you are a single hospital or a diverse multisided healthcare enterprise, streamline business processes, reduce administrative costs, maximize organization performance, and deliver quality care for:
Hospitals
Medical Centers
Clinics
Educational Institutions:
We deliver the backbone to streamlining activities and to build a collaboration based Information Systems for Schools and Universities.
Utilities and Telecom:
Electric Power and Water distributors and utilities
Fixed and mobile Telecom networks
Methodologies & Standards
Astrolabe follows a systematic and modular method in providing software solutions to maintain a high quality of services.
MIS Analysis / Software Design & Development Services
Our business and system analysts use best practices to capture all processes, procedures embedded in the business model in use by the customer through a process mapping approach developed by Astrolabe. The outcome is a visual representation that is also used in the design process to produce:
Workflow Diagrams
Data Flow Diagrams
Data Structure Models
Astrolabe relies primarily advanced state of the art modeling and design tools for software development.
A Total Solution Strategy is implemented to make the project planning and design as complete as possible for a successful and accurate implementation. All the project elements are taken into account during the analysis phase. This includes:
Business Requirements
Software Architecture
Hardware Specifications
Network/Communication & Infrastructure
Data Conversion & Systems Integration
Migration & Data Entry
Testing & User Training
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About Us 
